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Metrix Service Management Software and Field Service Software

New Research

Mobility in Today’s Service Organization
Learn how companies have saved over $500,000 in service costs.

Foraging the Warranty Chain
Learn steps your company can make to reduce warranty costs.

>> More resources

Our clients include:

DHL
Ericcson
Ingenico
Makino
Motorola
Northwest Pump
Olympus
Sysmex
Topcon
Xerox
Olympus

Increase customer satisfaction, Drive service revenues
Metrix’s comprehensive service management software will allow you to accelerate service delivery, reduce inventory costs, increase contract revenues, maximize warranty recovery, and decrease repair times. In short, Metrix enables your company to provide world-class customer service, increasing overall company profitability.

Metrix customers have increased service revenues by up to 20%. Request a demo to find out how.

 

A solution for every aspect of your business
Metrix software applications enable world-class service management through powerful contact center, field service, dispatch, contract lifecycle, warranty, reverse logistics, self-service and mobile workforce solutions.

Superior user interface, seamless integrations
With one-step navigation and customizable screens, Metrix’s user interface was designed with the user in mind. A 100% SOA application ensures easy integration with all of your back office systems.

Service management software for your industry
Metrix has the domain expertise and experience to meet your industry’s unique challenges.

Microsoft Gold Certified Partner