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Metrix Service Management Software



To learn more about Metrix service management software, click here to download the datasheet.


Privacy Statement

Internet Privacy Statement
Protecting the privacy of individuals on the Internet is crucial to the success of Internet-based business. Metrix provides this privacy statement to demonstrate our firm commitment to secure and trustworthy Internet communications and the individual's right to privacy.

Your Consent
By using this Web site, you consent to the collection and use of the information as described here. If Metrix LLC makes changes to this privacy policy, the changes will be posted on this page so that you will always know what information Metrix collects, and how it is used.

Privacy Across Metrix
Metrix LLC is a global company and operates a number of Web sites. Any information that you submit to one of our sites in any one country may be sent electronically to a server for one of these sites or corresponding offices in another country. We safeguard your privacy interests around the world by ensuring that this Metrix LLC Web site adheres to our international data-protection principles described in this statement. Metrix LLC employees are bound to observe your privacy and confidentiality rights.

Purpose & Use of Collected Personal Data
On Metrix LLC Web sites, only personal information relating to you is stored with your permission. You may choose to reveal information to us if, for example, you register or complete a form or survey. Metrix LLC, it's subsidiaries, distributors and selected partners may use the information internationally in connection with processing your inquiries and any potential orders or to help improve our products and services. Metrix LLC only shares such information with third parties outside with your express permission or as required by the applicable law. Such information is used solely for the purposes described below.

Some Policy Details:

1. What Information Do We Collect and Why?

Cookies -

Metrix uses cookies to deliver personalized content and to limit the need for you to re-enter your password or other information that you have already provided. This information may also be used to tailor our information offerings to how you and others that use the Web site.

IP Addresses -

IP addresses are used to help diagnose problems, to administer our Web site, and to gather demographic information. When you visit our site, Metrix recognizes and logs only your domain name and/or corresponding IP address and not your email address. Your email address is only obtained if you give it to Metrix by filling out a form or by sending us an email message.

User Registration -

When you choose to register or complete on-line forms and surveys, you enable Metrix LLC to send you requested information on products, services, or other product information, news, or promotions.

Email Addresses -

When you choose to provide us your email address, Metrix will be able to communicate with you via email. Metrix LLC, it's subsidiaries, distributors and selected partners may use your email address as provided. Metrix does not share your email address with others that do not meet this description. You can choose not to receive any more email from Metrix LLC. at any time. This can be done by sending an email to info@metrix.com with a subject of "Unsubscribe" or "Remove" and by specifying the email adress(es) that are requested to be deleted from the Metrix LLC promotion email database(s). Depending on how your email application is set up, information about you may be transmitted automatically when
you send email to Metrix LLC. Other sales, marketing, support, transactions and related business activities may also result in your providing your email address and addtional personal information. Metrix will treat this information the same as described here.

Event Registration -

Metrix LLC Web sites include forms that you fill out to request information, products, and services. These forms may collect your personal information.

Online Surveys -

Metrix LLC on-line or email-based surveys may ask you for demographic information, such as postal codes or your industry sector. If the online survey collects contact data, we may use that data to send you further information per the permissions of the survey. You are free to retract any permission you gave. This can be done by sending an email to info@metrix.com with a subject of "Remove" and by specifying the email adress(es) involved in the retraction request.

2. Choice/Opt-Out
You can choose not to receive any more email communications from Metrix LLC whenever you like. This can be done by sending an email to info@metrix.com with a subject of "Unsubscribe" or "Remove" and by specifying the email adress(es) that are requested to be deleted from the Metrix LLC promotion email database(s).

3. Other Web Sites & Links
Metrix LLC Web sites contain links to other sites not owned or operated by Metrix. Metrix LLC is not responsible for the privacy practices or the content of other Web sites.