Foraging the Warranty Chain
Despite progress made against key warranty chain improvement initiatives, companies still wrestle with post-sale customer satisfaction issues and escalating warranty costs. A benchmark report by the Aberdeen Group found that best-in-class companies reported a 13% reduction in revenue required to support warranty claims and an average warranty processing time of 2.7 days.
Download this report and learn how these best-in-class companies achieved those results, as well as recommendations for decreasing warranty costs.
Download Report: Foraging the Warranty Chain